SERVICES + SOLUTIONS

What if your salespeople were better able to identify the 3 types of business issues and communicate how your product and/or service may best address the agreed-on business issues with your prospects and/or clients?

What if your salespeople were better able to predict business issues, explore the identified business issues and confirm the specific business issues that are important to key influencers/decision makers?

What if your salespeople were better able to frame and present recommendations and make the logical connection of how your product and/or service will successfully address the agreed-on business issues of your prospects/clients?

We’re specialists at developing salespeople’s understanding of business issues and the communication process thereof to gain agreement with key influencers/decision makers and increase their revenue and profit growth. It’s something we have been doing for more than 10 years.

What if your salespeople were better able to penetrate key targeted accounts?

What if your salespeople were better able to achieve/exceed their revenue and profit goals?

What if your salespeople were skilled (competent & confident) in a process they could replicate to increase the value (revenue & profit) they bring to their clients and their organization?

We’re specialists at developing salespeople to learn a process that enables them to penetrate and generate increased revenue from priority accounts. I.e. evaluation of existing level of account penetration, diagnosing the account’s political landscape, mapping the organization structure and creating a timeline, roles and responsibilities for the salesperson and/or account sales team to meet specific account objectives.

If your organization and salespeople can benefit for increased account penetration, please contact us.

What does your sales process look like? Not in theory. Not just what you think happens. What does it really look like?

Is your sales process detailed to the point of enabling your salespeople and sales managers to assess how well the process is being followed and the level of success within each phase?

What if your salespeople were confident in knowing if they followed the sales process they would be more successful in achieving their revenue and customer satisfaction goals?

Often, most sales organizations do not have a true picture of the steps that are involved within each phase of their sales process – let alone how to measure their success of addressing each phase. After we presented an actual sales process to one CEO, he said to us, “You mean this is the stuff my sales organization is doing?” And, to be honest, he did not say “stuff”. Fortunately, we did assist them in developing a more effective and efficient sales process.

The sales process is critical. And, if it is broken, there are implications throughout your business. The flip side is when you see it and fix it, you can simultaneously solve other key problems that may be hampering your growth and refocus your entire organization on building lasting client relationships – which in turn, increase your revenue and profit.

If you need to assess your current sales process and understand best practices for reengineering your sales process with a focus on creating solid and lasting client relationships, please contact us.

What if your company could create more loyal customers? Not just satisfied – but loyal?

How many people does a dissatisfied customer tell about their experience? How difficult is it to find new customers to off-set lost or prospective customers who do not give you a chance due to poor customer experiences?

In today’s market environment, one way to create differentiation is to provide optimal customer service. It is also the most difficult for your competition to replicate.

We’re specialists at helping organizations develop their people to provide excellent customer service. I.e. initiate positive interactions, exceed customer expectations, manage distressed customers and distinguish themselves and your company in a positive manner. It’s something we have been doing for more than 10 years.

If you need to differentiate your organization and create more loyal customers, please contact us.

Have you ever thought about what it would be like to spend some time in your customer’s shoes?

What might surprise you? And, not in a good way.

Every interaction you have with a customer plays a role in whether they will ever choose to do business with you again. Yet, customer-facing processes are often designed from the inside out, leaving customers feeling forced into a system that doesn’t serve their needs.

If you’re making investments in process flows and diagrams but ignoring the customer experience, you could be facing a double loss – in your existing business as well as new growth.

We take a different approach. We look at the customer experience through their eyes, making sure the customer isn’t an after-thought to your customer service process.

Developing customer experience maps is something we have been helping organizations with for more than 10 years.

If you need to find a way to differentiate your organization in the marketplace via implementing a customer experience mapping process that will enable you to move forward with confidence, please contact us.

Every meeting is a high-stakes investment. There is a lot to lose in money, morale, brand and future positioning. Every meeting speaks volumes about your integrity and broadcasts your commitment to your business objectives. The meeting experience can be a critical component to moving forward or standing still – seen as wasted time for a neutral or negative response – or a time of inspiration to scale to new heights.

Recent research data indicates over $37 billion is spent annually on meetings. With that amount of spending, every meeting is a bottom-line investment. Thus, there’s a lot at stake in designing and delivering meetings – whether they be team meetings, client conferences, or large scale association meetings. The details are enormous.

Our experience in conducting meetings is significant. From team meetings to CEO sessions to client conferences or association meetings, we can help you leverage the

diversity of our experience with careful, specific consideration of the needs of your audience and achieving your desired outcomes. Our assistance will expertly merge the core content, key logistics – including contracting and on-site management, into an integrated project plan that meets or exceeds your expectations.

If you want to ensure making the most of your investment, we are available to help you design and deliver an exceptional experience to inform, inspire and achieve results. Please contact us so we may have a more in-depth, mutually beneficial discussion.

Having a successful athletic program is a key benefit for most colleges and universities. And, while technology has vastly improved the timing and scope of information available for the college coach and recruiter as well as the prospective athlete, it has also made it more challenging for a college or university to create an overall experience that will truly differentiate itself from their competitors to obtain commitments from the talented athletes who fit their athletic culture and academic environment.

Pursuing exceptional student-athletes requires developing a strong relationship that must be nurtured over a lengthy period-of-time. As in the world of business, this “developmental” or executive level sale requires special training and skills. The size of the account or the prize is always proportional to the investment required, the number of key decision-makers to be persuaded and the extended timeline. Thus, the requirement for precise and steady execution that differentiates you in a positive manner.

Our team at Amplify Growth™ has extensive sales, management, educational and national recruiting experience coupled with coaching “know-how” and business acumen. Equally significant is our successful track record in the academic realm focused on interacting directly with high-school superintendents, principals, coaches, students and parents. Our objective is to provide professional training for your entire coaching staff to provide them with the framework, skills and confidence to pursue quality student-athletes that clearly comprehend and embrace the mission of your university and athletic department.

We place strong emphasis on your unique “value proposition” which sets you apart from your competitors. We deal in-depth with creating a consistency of approach to enabling each coach to overcome fear, doubt and objections in the recruiting process. Our training and experience will focus on creating synergy and positive energy across your entire coaching staff – including both veterans as well as your newer, younger team of coaches. Most importantly, we will instill a healthy confidence in every coach’s recruiting ability and provide a consistent process that will always represent your institution with class, dignity and adhering to the highest standards of integrity.

Please contact us so we may have an in-depth, mutually beneficial discussion.